① Accessing CCaaS
UCaaS Set Up
② API Authentication③ Registration④ UC RoutingCCaaS Setup
⑤ License Users⑥ Create Skills⑦ Assign AgentsRouting ReviewTraining & Go-Live
Agent TrainingTestingGo-Live TipsManaging CCaaS
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Accessing CCaaS
Overview This video will provide an overview of accessing Xima CCaaS both through HTML UI and the Admin Portal desktop application. Written instructions are included below
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