① Accessing CCaaS
UCaaS Set Up
② API Authentication③ Registration④ UC RoutingCCaaS Setup
⑤ License Users⑥ Create Skills⑦ Assign AgentsRouting ReviewTraining & Go-Live
Agent TrainingTestingGo-Live TipsManaging CCaaS
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UC Routing
Overview This short video will show you how to point calls from Netsapiens over to the proper queues within Xima CCaaS.
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