① Accessing CCaaS
UCaaS Set Up
② API Authentication③ Registration④ UC RoutingCCaaS Setup
⑤ License Users⑥ Create Skills⑦ Assign AgentsRouting ReviewTraining & Go-Live
Agent TrainingTestingGo-Live TipsManaging CCaaS
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Registration
Overview This short video demonstrates how to register a Netsapiens handset to Xima CCaaS as a SIP extension which allows Xima CCaaS to handle contact center phone calls.
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