Xima CCaaS for Netsapiens

① Accessing CCaaS

UCaaS Set Up

② API Authentication ③ Registration ④ UC Routing

CCaaS Setup

⑤ License Users ⑥ Create Skills ⑦ Assign Agents Routing Review

Training & Go-Live

Agent Training Testing Go-Live Tips

Managing CCaaS

Additional Resources

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Control Panel 🎛

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Get Xima CCaaS Up and Running Detailed reporting, skills based routing, and queue callback are now at your fingertips. Select your UCaaS platform to begin. Ring Central / ACO Netsapiens